Account Associate - State Farm Agent Team Member

Mitch Landry - State Farm Agent; Houston (TX); On-site; USD 39,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Mitch Landry - State Farm Agent in Houston is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations, acting as a liaison between customer needs and agency departments to market relevant products and services.

The role emphasizes strong customer service, organization, and proactive engagement with clients to drive growth and satisfaction within a competitive, high-energy team environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Insurance experience

Education

High school diploma or equivalent

Job description

Benefits

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2012 after starting my State Farm career as a team member. I'm a graduate of Nicholls State University in Louisiana, a proud father of two daughters, and enjoy golfing and spending time with my family.

Supporting our community is a big part of our agency. We sponsor local youth sports and cheerleading programs, and I volunteer as a youth sports coach. I enjoy investing in local families and helping young athletes succeed.

Our agency offers health benefits, a gym membership, team development and coaching, team lunches, office happy hours, office snacks, and opportunities for growth and advancement. I believe in investing in my team and celebrating their success.

Our culture is competitive, high-energy, and team-focused. I'm looking for someone who is personable, hardworking, and self-motivated. My philosophy is simple: Will it be easy? No. Will it be worth it? Absolutely.

ROLE DESCRIPTION

As an Account Associate for Mitch Landry - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.