Account Associate - State Farm Agent Team Member

Ben Weeks - State Farm Agent; St. Louis (MO); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ben Weeks - State Farm Agent in St. Louis, MO is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

The role emphasizes proactive marketing of products and services, strong teamwork, and a positive, coachable attitude. The agency offers PTO, health benefits, a 401(k), licensing reimbursement, work-life balance, and private offices for our

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Excellent communication skills

Insurance industry experience

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2020 and currently lead a team of four. Before joining State Farm, I worked in a variety of roles, including at Commerce Bank and Baker Pool & Spa. I originally wanted to become a claims representative, but that opportunity led me to State Farm and eventually agency ownership.

I'm a lifelong St. Louis resident who enjoys spending time with my family and staying active outdoors. Giving back to the community is important to me. Our agency is involved with the North County Chamber of Commerce and supports local pet rescue organizations. We enjoy building relationships both inside and outside the office.

Our agency offers PTO, health benefits, a 401(k), licensing reimbursement, work-life balance, and private offices for our sales team members. We believe in giving our team the tools and environment they need to succeed.

Our culture is young, energetic, and team-focused. We work hard, communicate openly, and push each other to achieve our goals. I'm looking for someone with a strong work ethic who is resilient, coachable, and motivated to succeed. If you're the type of person who can handle rejection, stay positive, and move confidently to the next opportunity, you'll fit right in with our team.

ROLE DESCRIPTION:

As an Account Associate for Ben Weeks - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.