Account Associate - State Farm Agent Team Member

State Farm Agent; Miami (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Miami, Florida is looking for an Account Associate to join the team. This vital role involves managing customer accounts, assisting with policy changes, processing insurance claims, and coordinating with underwriters to ensure timely issuance. Candidates should possess strong organizational, customer service, and communication skills, ideally with experience in insurance. The position offers a competitive salary range of $60,000 to $80,000, along with benefits such as health insurance and a flexible schedule.

Qualifications

• Previous experience in insurance or a related field preferred.
• Attention to detail is critical.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on status.
• Coordinate with underwriters for policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

About Our Agency

Our agency opened in 2006 and has grown into a thriving team of 19 across multiple offices. Before becoming a State Farm agent, I worked with State Farm in communications and public affairs, which helped shape my leadership style and commitment to serving both our customers and our community. I graduated from Florida A&M University magna cum laude and am proud to be a Million Dollar Round Table qualifier and a member of Delta Sigma Theta Sorority, Inc. I am the first and only African American woman to operate three State Farm offices.

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As an Account Associate - State Farm Agent Team Member for Lakitsia Gaines - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $60,000.00 - $80,000.00 per year

We provide Auto insurance, Home insurance, Life insurance, and Retirement planning services to our clients.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.