Account Associate - State Farm Agent Team Member

State Farm Agent; Dubuque (IA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Dubuque, IA is seeking an Account Associate to manage customer accounts and enhance client relationships. This role plays a crucial part in maintaining operational efficiency while serving customers' insurance needs.

The ideal candidate possesses strong organizational skills and excels in customer service. The position also offers competitive annual compensation ranging from $50,000 to $75,000, along with various benefits including health insurance and paid time off.

Qualifications

• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

About Our Agency

We are a State Farm agency with two offices and a team of nine staff working together to help customers build stronger financial futures.

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As an Account Associate, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation

$50,000.00 - $75,000.00 per year

Mission

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Dubuque, IA And Help Customers With Their Insurance And Financial Services Needs, Including:

Products Offered

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees; State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.