Account Associate - State Farm Agent Team Member

Ladd Hidalgo - State Farm Agent; Jennings (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Life policy contribution after 6 mo.

Group Life Policy

Job summary

Ladd Hidalgo - State Farm Agent is seeking an Account Associate to support daily operations and deliver exceptional service to customers. You will help grow the agency by managing accounts, processing policy changes, and coordinating with underwriters to issue timely policies.

Join a close-knit team and contribute to helping clients protect what matters most, with opportunities for advancement and a supportive work environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.

Skills

Organizational skills

Customer service

Communication skills

Insurance knowledge

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

ABOUT OUR AGENCY

We’ve been proudly serving our community for 5 years with a close-knit team of 5. Our office runs on collaboration, support, and a shared commitment to helping customers protect what matters most.

We believe in taking care of our team just as well as we take care of our clients. Our breakroom is always stocked with snacks, and all job supplies are provided so you can focus on your work— not expenses.

After 6 months, team members enjoy additional perks on top of their salary, including:

• $100 per month toward purchasing their own Life policy through State Farm
• A $50,000 Group Life Policy
• A Supplemental Health Cafeteria Plan (Dental, Accident, Cancer, and more)

If you’re looking for a supportive environment where your work is valued and rewarded, you’ll find your place here.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Ladd Hidalgo - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.