Account Associate - State Farm Agent Team Member

Aaron Seitz - State Farm Agent; Macomb Township (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Monthly and annual bonuses

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportun ity for advancement

Paid time off

Training & development

Job summary

Aaron Seitz - State Farm Agent in Michigan is seeking an Account Associate to grow the agency through customer relations and proactive marketing of State Farm products and services.

You will support daily operations, help customers with needs, and contribute to a friendly, family‑oriented office culture while pursuing advancement within the agency.

Qualifications

• Strong organizational skills and attention to detail are essential.
• Excellent customer service and clear communication help build trust with clients.
• Previous experience in insurance or related field is preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Benefits:

• Monthly and annual bonuses
• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in April 2012 and has grown into a strong team of 6. We pride ourselves on maintaining a culture that is both fun and family oriented, where team members feel supported personally and professionally. Work-life balance is important here, so we offer flexibility to ensure no one has to miss important family events.

Beyond the office, we’re actively involved in our community through charity work and sporting events, giving back to the people and organizations that make our community special. We’re looking for someone who values teamwork, enjoys a positive and family-focused atmosphere, and is excited to be part of an agency that works hard while making a difference.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Aaron Seitz - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.