Account Associate - State Farm Agent Team Member

Aaron Stiles - State Farm Agent; Ringgold (GA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Paid time off

Flexible schedule

Training & development

Opportunities for advancement

Job summary

Aaron Stiles - State Farm Agent is seeking an Account Associate to support daily operations and enhance customer relations. This role involves managing accounts, assisting with policy inquiries, and processing claims.

We're looking for a detail-oriented individual with excellent customer service skills. Our team values collaboration, work-life balance, and offers a supportive environment. Join us in making a difference in the community while developing your career in insurance.

Qualifications

• Experience in insurance or a related field preferred.
• Attention to detail in managing accounts.
• Ability to assist customers with various inquiries.

Responsibilities

• Manage customer accounts and update information.
• Assist with policy changes and inquiries.
• Process insurance claims and follow up on status.
• Coordinate with underwriters for policy issuance.

Skills

Strong organizational skills

Customer service skills

Excellent communication skills

Job description

Benefits

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2014 and is a close-knit team of three who work together in a supportive, balanced environment. Before becoming an agent, I worked as a State Farm team member, which gave me firsthand experience and a strong foundation for building my own office.

I’m a military veteran, originally from Oregon and raised in Arkansas. Discipline, accountability, and teamwork are values that shape the way I lead and support our team. We stay connected to the community by sponsoring local sports teams and supporting youth activities whenever we can.

We offer holidays off, PTO, licensing paid up front, and a strong focus on work‑life balance. As a smaller office, we’re flexible and collaborative, with a steady mix of customer service and sales activity, including calls and walk‑ins that keep things engaging.

Our culture is laid back but professional. There’s no micromanaging here—we believe in hiring smart, capable people who want to succeed and take ownership of their role. We’re looking for someone who is driven, intelligent, and motivated to build a successful career in a team‑oriented environment where both service and sales matter. If you’re self‑directed and ready to grow, this could be a great fit for you.

Role Description

As Account Associate - State Farm Agent Team Member for Aaron Stiles - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.