Account Associate - State Farm Agent Team Member

Aaron Richards - State Farm Agent; Ann Arbor (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Simple IRA

Life Insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Aaron Richards - State Farm Agent is looking for an Account Associate to support daily business operations and help customers with insurance and financial services needs. You will grow the agency by building relationships and acting as a liaison between customers and internal teams.

Join a team-focused environment with opportunities for advancement and a culture that emphasizes service, development, and community impact.

Qualifications

• Must have strong organizational skills and attention to detail.
• Excellent customer service and communication abilities are required.
• Previous experience in insurance or a related field is preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Insurance experience

Job description

Benefits:

• Simple IRA
• Life Insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in , MI and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

I’ve been in the insurance business since 2008, spending my entire career with State Farm. Before opening my agency, I worked as a team member for four years, gaining valuable experience and a deep understanding of the industry.

Our team is close-knit, consisting of two full-time and one part-time team member. We pride ourselves on creating a supportive and collaborative environment where everyone is valued and encouraged to grow.

We offer competitive benefits, including PTO, medical and life insurance, and retirement plans. Joining our agency means being part of a team that is dedicated to providing exceptional service while fostering professional development. If you’re looking for a rewarding career in a supportive and welcoming agency, we’d love to have you on board! Our office culture is built on a \"people-first\" philosophy, where community impact and personal growth are top priorities. We treat our team like family, celebrate successes together, and focus on creating a positive and collaborative work environment. Joining our team means becoming part of a supportive group that values hard work, teamwork, and making a meaningful difference.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Aaron Richards - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.