Account Associate - State Farm Agent Team Member

Randyweissenhofer; Carol Stream (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Health insurance stipend

Job summary

Randy Weissenhofer - State Farm Agent in Illinois is hiring an Account Associate to support daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

The role emphasizes organization, strong communication, and commitment to service. We offer licensing reimbursement, paid time off, training & development, a bonus based on

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Benefits

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 1983 and currently lead a close-knit team of four. Before beginning my State Farm career, I worked in the paper industry. Outside of the office, family is a big part of my life - I'm the proud parent of three children and grandparent of eight.

Staying connected to our community is important to us. I'm an active member of both the local Chamber of Commerce and Rotary Club and enjoy building relationships with the people and businesses we serve.

Our agency offers paid time off, licensing reimbursement, and a strong commitment to work-life balance. We're also open to offering a health insurance stipend based on individual needs.

Our culture values independence, initiative, and hard work. I'm looking for someone who is enthusiastic, self‑motivated, willing to go the extra mile, and doesn't give up when faced with a challenge. If you're comfortable thinking on your feet, motivated by earning potential, and ready to take ownership of your success, we'd love to meet you.

ROLE DESCRIPTION

As anAccount Associate for Randy Weissenhofer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.