Account Associate - State Farm Agent Team Member

Bryanmichaels; Bel Air (MD); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Bryanmichaels is seeking an Account Associate – State Farm Agent Team Member in Bel Air, Maryland. In this role, you will manage customer accounts and improve customer relations, acting as a liaison between customer needs and agency departments.

Successful candidates will possess strong organizational skills, excellent communication, and customer service abilities. Join us in a collaborative environment where you can make a real difference in people's lives.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2000 after starting my career in the claims side of the insurance industry, which gave me a strong foundation for helping customers when they need it most. Family is a huge part of my life — I’m a proud father of three, and I’m about to become a grandfather for the first time. Over the years, I’ve spent a lot of time coaching youth sports, which has shaped my leadership style and passion for mentorship.

Our office is a close-knit, family‑oriented environment where teamwork, dedication, and genuine care for people come first. We value team members who are willing to learn, can juggle multiple priorities, and love connecting with others. You’ll even find small touches of appreciation here, like spontaneous coffee happy hours to celebrate wins and build camaraderie.

If you’re someone who thrives in a collaborative setting, enjoys learning, and wants to make a difference in people’s lives, this could be the perfect place for you.

Role Description

As Account Associate – State Farm Agent Team Member for Bryan Michaels – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.