Account Associate - State Farm Agent Team Member

Adammccarty; Gonzales (LA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Adam McCarty - State Farm Agent is seeking an Account Associate to support daily business operations and enhance customer success. You will grow the office through meaningful customer relations and act as a liaison between client needs and agency departments.

You will proactively market relevant insurance products and services, maintain accurate customer data, and coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2008 and currently lead a team of 17. My State Farm journey began while I was working my way through college. I was recruited to become a State Farm team member and quickly discovered a career I truly loved. Outside of work, I enjoy hunting, fishing, cooking, entertaining, and spending time with my family.

Giving back to the community is at the heart of everything we do. Our agency is heavily involved in local schools, community events, and charitable organizations. We believe that building strong relationships and serving our community are just as important as serving our customers.

Our agency offers health benefits, a Simple IRA, paid time off, 11 paid holidays each year, licensing reimbursement, and a strong commitment to work-life balance. We also invest heavily in professional growth and believe in helping our team build successful, long-term careers.

Our culture is like family. We work hard, celebrate successes together, and enjoy spending time together both inside and outside the office. I'm passionate about helping people become the best version of themselves and creating a workplace where everyone enjoys coming to work. I'm looking for someone who is coachable, down-to-earth, hardworking, and genuinely cares about others. If you're a team player who wants to grow personally and professionally, we'd love to meet you.

ROLE DESCRIPTION

As an Account Associate for Adam McCarty - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.