Account Associate - State Farm Agent Team Member

Ryan Dunn - State Farm Agent; Little Elm (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Ryan Dunn - State Farm Agent in Little Elm, TX is hiring an Account Associate to support a growing team and deliver excellent service to clients. You will build relationships, handle policy changes, answer coverage questions, and help identify opportunities to better serve customers.

The role is suited to tech-savvy, organized individuals who thrive in a fast-paced environment, with training and development offered and a flexible schedule.

Qualifications

• Must be enthusiastic, self-motivated and customer-focused.
• Strong communication and customer service skills.
• Highly organized with attention to detail.
• Able to multitask and manage multiple client accounts.
• Comfortable using computer systems and agency software.
• Property & Casualty License preferred (or willingness to obtain).
• Life & Health License preferred (or willingness to obtain).
• Previous insurance or customer service experience is a plus.

Responsibilities

• Provide prompt, friendly customer service to clients.
• Assist customers with policy changes, billing questions, and coverage explanations.
• Review existing accounts and identify opportunities to better protect customers.
• Maintain accurate documentation in the agency management system.
• Follow up with customers to ensure satisfaction and retention.
• Support the sales team with customer relationship management.

Skills

Customer service

Communication skills

Organized & detail-oriented

Multitasking

Tech-savvy

Insurance knowledge

Education

Property & Casualty License preferred (or willingness to obtain)

Life & Health License preferred (or willingness to obtain)

Tools

Agency software

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Paid time off
• Training & development

Our State Farm Agency is looking for a dependable Account Associate to help support our growing team and provide excellent customer service to our customers. We're seeking individuals who are tech-savvy, socially connected, and eager to make a meaningful impact.

In this role you will build relationships with clients, assist with policy changes, answer coverage questions, and help identify opportunities to better serve our customers. If you enjoy helping people, staying organized, and working in a fast-paced environment, we'd love to meet you.

Qualifications:

• Enthusiastic and self-motivated
• Strong communication and customer service skills
• Highly organized and detail-oriented
• Ability to multitask and manage multiple client accounts
• Comfortable using computer systems and agency software
• Property & Casualty License preferred (or willingness to obtain)
• Life and Health License preferred (or willingness to obtain)
• Previous insurance or customer service experience is a plus

Responsibilities:

• Provide prompt, friendly customer service to clients
• Assist customers with policy changes, billing questions, and coverage explanations
• Review existing accounts and identify opportunities to better protect customers
• Maintain accurate documentation in the agency management system
• Follow up with customers to ensure satisfaction and retention
• Support the sales team with customer relationship management

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services' needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Little Elm, TX