Account Associate - State Farm Agent Team Member

State Farm Agent; Carmel (IN); Presencial; USD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Descripción de la vacante

State Farm Agent Drew Federau in Indianapolis, Indiana is seeking an Account Associate to grow the agency by building meaningful customer relationships and handling policy inquiries. You will act as a liaison between customers and agency departments to improve coverage and service.

Join a collaborative, community-focused team offering opportunities for advancement, a flexible schedule, and a competitive salary with benefits including 401(k) and health insurance.

Formación

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsabilidades

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Conocimientos

Organizational skills

Customer service

Insurance experience

Descripción del empleo

About Our Agency

With 12 years in business and a team of 9 full-time professionals, our agency is built on excellence, teamwork, and community connection. We provide monthly and quarterly team challenges with bonus opportunities, group medical coverage, and retirement contributions to support your success both at work and in life.

Our agency has been honored with multiple State Farm awards, including Ambassador Travel, SVP Club, and Honor Club—recognition that reflects our commitment to delivering exceptional service and coverage to every customer.

Outside the office, Drew is an avid golfer who enjoys traveling, and our team shares that same spirit of energy and engagement. We’re also proud to give back to the community through volunteer efforts and local involvement.

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Our office is located in Indianapolis at 106th and College Ave.

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As Account Associate - State Farm Agent Team Member for Drew Federau - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $60,000.00 - $85,000.00 per year

Do you strive to set yourself apart from all the others?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results,

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.