Account Associate - State Farm Agent Team Member

State Farm Agent; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Chicago seeks an Account Associate to support daily operations, grow the agency through customer relations, and act as a liaison between customers and internal departments. You will proactively market relevant products and services to help clients manage risks and achieve their goals.

The role emphasizes being a dependable team player with a positive, driven attitude and a focus on customer satisfaction, policy support, and community engagement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Sales mindset

Job description

About Our Agency

Our agency opened in December 2006 and is a small, close-knit team of three who work together to create a positive and supportive environment for both our customers and each other. Before becoming an agent, I worked as an Account Manager with AT&T, which gave me a strong foundation in customer service, relationship-building, and problem-solving.

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About Our Agency

Our agency opened in December 2006 and is a small, close-knit team of three who work together to create a positive and supportive environment for both our customers and each other. Before becoming an agent, I worked as an Account Manager with AT&T, which gave me a strong foundation in customer service, relationship-building, and problem-solving.

I’m a family man with three kids, and when I’m not in the office, I enjoy traveling and spending time with them. I’m also very involved with my children’s schools, staying active in the community and supporting local activities whenever I can.

We offer a flexible, family-oriented environment where team members feel supported and valued. Our perks include free snacks and drinks, team-building events, and team outings. We also provide a 401(k), health benefits, and licensing reimbursement to help support both personal and professional growth.

Our office culture is positive, dependable, and team-focused. As a small group, we rely on each other and work closely together each day. We’re looking for someone who is a go-getter, a true team player, and brings a positive, driven attitude to the role. If you’re dependable and want to be part of a supportive, close-knit team, this could be a great fit for you.

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As Account Associate - State Farm Agent Team Member for Loc Vo - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensación: $50,000.00 - $70,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Chicago, IL And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.