Account Associate - State Farm Agent Team Member

State Farm Agent; Post Falls (ID); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Sue Breesnee - State Farm Agent is seeking an Account Associate in Post Falls, ID to support daily operations and customer success. You will grow the office through meaningful customer relations, acting as a liaison between customer needs and agency departments.

You will improve lives by proactively marketing relevant products and services, collaborating with insurance teams, and contributing to a positive, drama-free workplace culture. This role emphasizes teamwork and responsive service.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Effective communication

Insurance industry knowledge

Job description

About Our Agency

I opened my agency in 2006 and currently lead an experienced team of 11. Before becoming a State Farm agent, I ran a marketing company, where I developed a strong background in building relationships, connecting with customers, and growing a business.

Responsive recruiter. Replies within 24 hours.

Benefits

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2006 and currently lead an experienced team of 11. Before becoming a State Farm agent, I ran a marketing company, where I developed a strong background in building relationships, connecting with customers, and growing a business.

Staying involved in our local community is important to us. Our agency participates in Post Fall Days as well as other community events throughout the summer. We enjoy getting out of the office, meeting people in our area, and supporting the community we serve.

Our agency offers health benefits, a Simple IRA retirement plan, paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We also make time to recognize and appreciate our team through outings, dinners, and other team celebrations.

One of the things we’re most proud of is the environment we’ve built. Our team works extremely well together, and we value maintaining a positive, supportive, and drama-free workplace. I’m looking for someone who is a genuine team player and will contribute positively to that culture. If you enjoy collaborating with others, value strong working relationships, and want to join a cohesive team where people appreciate and support one another, we’d love to meet you.

Role Description

As an Account Associate for Sue Breesnee - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $40,000.00 - $60,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Post Falls, ID And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.