Account Associate - State Farm Agent Team Member

Insuranceofgreenville; Colonial Hills (SC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

David George - State Farm Agent is seeking an Account Associate to support daily business operations and enhance customer success. You will help grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, assist with policy changes, and coordinate with underwriters to ensure timely policy issuance. The role emphasizes integrity, initiative, and customer-first service.

Qualifications

• Proven organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Experience in insurance or related field is preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Benefits

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

Since opening the agency in 2014, we've built a close-knit team of four professionals dedicated to helping customers make informed decisions and feel confident about protecting their future. Before becoming an agent, I spent four years as an aspirant preparing to open my own agency and worked in real estate prior to that experience. Those roles taught me the importance of building trust, providing guidance, and always putting the customer's needs first.

As someone who was born and raised in this area, serving the local community is especially meaningful to me. I attended Clemson University and, fun fact, have an identical twin brother. Being deeply connected to the community helps me understand the needs of the people and families we serve every day.

At the heart of our agency is a commitment to integrity. Our role is to help customers feel comfortable and confident with their current insurance and financial decisions, and we believe that only happens when we consistently do things the right way. We take pride in providing honest guidance, building lasting relationships, and putting our customers' interests first.

We're looking for someone who shares those values. The ideal team member has a growth mindset, brings a positive attitude to work each day, takes initiative, and is motivated to succeed. If you're a self-starter who enjoys helping others, values integrity, and wants to grow both personally and professionally, you'll fit right in with our team.

ROLE DESCRIPTION

As an Account Associate for David George - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.