Account Associate - State Farm Agent Team Member

Ronalddemyers; Montclair (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Base plus Commission

Health Stipend

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Ronald Demyers - State Farm Agent is seeking an Account Associate to support daily operations and cultivate strong customer relationships. You will act as a liaison between customers and agency departments, helping customers with policy changes and inquiries.

Grow your career while promoting State Farm products and services, processing claims, coordinating with underwriters, and delivering proactive, personalized service to our community, with opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Must obtain all required licensing prior to start date.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Experience in insurance

Job description

Benefits:

• Base plus Commission
• Health Stipend
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary

ABOUT OUR AGENCY:

Our agency is built on collaboration, support, and a genuine passion for helping clients and one another succeed. With a team of 12 professionals, we foster an energetic, inclusive environment where every voice is heard, innovation is encouraged, and open communication is valued—even when conversations are tough. Community involvement is a core part of who we are, and our team regularly participates in charity runs, food drives, cancer walks, LGBTQ+ events, senior center outreach, and quarterly volunteer efforts, along with client appreciation events throughout the year.

We invest heavily in growth through ongoing training, mentorship, daily role plays, and access to conferences and certifications, while also supporting work-life balance with flexible schedules and a vibrant downtown office location surrounded by great restaurants and public transit. For our team, we offer competitive commissions, a health insurance stipend, paid time off, flexible scheduling, wellness support, and the tools needed to succeed. We’re a “work hard, play hard” team that celebrates wins, supports each other through challenges, and is always growing together—making this a great place for motivated, ethical, team-oriented individuals who want to build a meaningful and rewarding career.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Ronald Demyers - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Must obtain all required licensing prior to start date.