Account Representative - State Farm Agent Team Member

David Frederickson - State Farm Agent; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health Stipend

Simple IRA

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

David Frederickson - State Farm Agent in Chicago is looking for an Account Representative to manage client relations and support agency operations. The role involves providing information about insurance products and assisting clients with policy applications.

Ideal candidates are strong communicators with a detail-oriented approach, experienced in customer service or sales, and preferably bilingual in Spanish. The agency values a supportive team culture and offers benefits including a health stipend and Simple IRA.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist clients with policy applications and renewals.
• Handle client inquiries and provide timely responses.
• Maintain accurate records of client interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Multitasking

Customer service or sales experience

Bilingual Spanish

Job description

Benefits

• Health Stipend
• Simple IRA
• License Reimbursment
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

With over 40 years of experience with State Farm, I’ve dedicated my entire career to serving customers and building strong relationships. I started right out of college in Auto Claims, spent 12 years there, and opened my agency in 1996. Since then, we’ve built a strong foundation centered on trust, service, and long-term relationships.

Our team includes six full-time and two part-time members who work closely together in a supportive, collaborative environment. We take pride in delivering a high level of service while maintaining a positive, team-first culture.

For our team, we offer a Simple IRA, health insurance stipend, bonus and commission opportunities, professional development, and covered continuing education. Our office is conveniently located with parking available and easy access to public transportation.

Our office culture is close-knit, supportive, and team-oriented. We’re looking for someone who values collaboration, takes pride in their work, and wants to be part of a stable, experienced team that supports each other and grows together.

Role Description

As Account Representative - State Farm Agent Team Member for David Frederickson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist clients with policy applications and renewals.
• Handle client inquiries and provide timely responses.
• Maintain accurate records of client interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish preferred.