Account Associate - State Farm Agent Team Member

Talentify; Milford (DE); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Casual Fridays

Team lunches

Team outings

Regular promotions

Job summary

Shawn Collins - State Farm Agent is seeking an Account Associate to support daily operations and enhance customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services and contribute to community-focused growth in a fast-paced, team-oriented environment. A bilingual Spanish capability is valued for serving diverse clients.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Bilingual Spanish

Job description

Benefits

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency on January 1, 2024, and currently have a team of four full-time and one part-time team member. Before becoming an agent, I worked as a manager for Cintas, but I always had a strong interest in both insurance and running my own business.

Outside of work, I’m constantly on the go with my family. I’ve coached soccer and baseball, and I love spending time outdoors and traveling. I also stay active in the community through local school district initiatives, fire department activities, and other community events.

Some of the perks we offer include casual Fridays, team lunches, team outings, and regular promotions.

Our culture is centered on teamwork, integrity, and a winning mindset. I’m looking for team members who are easy to work with, coachable, and dedicated. The right fit will show initiative, be open-minded, and be willing to step outside their comfort zone. Our team is made up of individuals who strive to do their best, help each other, and thrive in a competitive, high-energy environment.

Role Description

As Account Associate - State Farm Agent Team Member for Shawn Collins - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.