Account Associate - State Farm Agent Team Member

Dickvalentine; Romeoville (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Dickvalentine is hiring an Account Associate - State Farm Agent Team Member in Romeoville, Illinois. This role is essential for managing customer accounts and serving as a liaison between customers and the agency's departments.

The ideal candidate should have strong organizational and communication skills, with a preference for previous insurance experience. Benefits include competitive salaries, flexible schedules, health insurance, and opportunities for career advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Bilingual Spanish

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 1999 after working as a State Farm claims representative, bringing more than 40 years of insurance experience into how I lead and support my team today. Insurance is truly in my blood — I come from a State Farm family, with multiple agents and team members across generations. That foundation has shaped an agency built on knowledge, consistency, and a long‑term mindset.

Our team of nine works in a fast‑paced, high‑performing environment focused on building real careers, not just jobs. Over the years, our agency has earned top‑tier recognition, including decades as a President’s Club travel qualifier, Chairman’s Circle, Million Dollar Round Table, and Regional Vice President’s Club honors. That success comes from developing driven, motivated professionals who want to grow and win together.

For our team, we offer a strong bonus and commission structure, 401k, health benefits, opportunities to earn incentive trips, and clear paths for long‑term career growth. If you’re looking for a high‑energy, performance‑driven office with proven leadership and a history of success, this could be the right place for you.

Role Description

As Account Associate - State Farm Agent Team Member for Dick Valentine - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.