Account Associate - State Farm Agent Team Member

Bill Oswald - State Farm Agent; Belvidere (IL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Bill Oswald - State Farm Agent in Belvidere, IL seeks an Account Associate to support daily operations and customer success. You will grow the agency through meaningful customer relations and serve as a liaison between client needs and internal departments.

As a team-oriented, sales-minded professional, you will engage in proactive marketing of relevant products and services while contributing to a fun, competitive culture that values work-life balance and advancement opportunities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Insurance experience

Bilingual Spanish

Job description

Benefits:

• License reimbursement


• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

About our agency:

I opened my agency in January 2021 with a focus on building a strong, growth-oriented team. Before becoming a State Farm agent, I spent 30 years in the automotive industry managing service departments. My dad was a State Farm agent for 25 years, and I eventually decided to follow in his footsteps and bring my leadership experience into this business.

Outside of the office, I enjoy cars, motorcycling, boating, and golfing. I also stay involved in the community through local events and activities.

For our team, we offer PTO, a 401(k), life insurance, and a strong focus on work-life balance. We also keep things engaging with team competitions and regular team lunches.

Our office culture is fun, competitive, and team-oriented. I’m looking for someone who is motivated, positive, and enjoys being part of a team that works hard, supports each other, and celebrates wins together.

Role description:

As Account Associate - State Farm Agent Team Member for Bill Oswald - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities:

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.


• Bilingual Spanish preferred.