Account Associate - State Farm Agent Team Member

Ben Zeitz - State Farm Agent; San Antonio (TX); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Ben Zeitz - State Farm Agent is seeking an Account Associate to support daily operations, grow the agency with customer relationships, and act as a liaison between customer needs and agency departments. You will proactively market relevant products and services while delivering excellent service.

Join a growth-focused team that values integrity, work-life balance, and community engagement. This position offers opportunities for advancement and a supportive management style.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Spanish bilingual

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2018 and is a growing team of six focused on building a strong, professional, and growth-oriented environment. Before becoming a State Farm agent, I worked in corporate marketing and business development, which shaped my approach to leadership, strategy, and helping others succeed.

I’m also an avid supporter of youth sports and enjoy staying connected to the community through local activities and events.

For our team, we offer PTO, a 401(k), reimbursement for licensing costs, and a strong emphasis on work-life balance.

Our office culture is empowering and growth-focused. I believe in treating each team member like they’re running their own small business - providing guidance and support without micromanaging.

We’re looking for someone who is ambitious, hardworking, and operates with integrity, someone who wants to grow professionally and take ownership of their success.

Role Description

As Account Associate - State Farm Agent Team Member for Ben Zeitz - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.