Account Associate - State Farm Agent Team Member

Jeremy Hooter - State Farm Agent; Pearland (TX); Presencial; USD 36 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Licensing paid by agency

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Resumo da oferta

Jeremy Hooter - State Farm Agent is looking for an Account Associate to support daily operations, grow the office through customer relations, and help align customer needs with agency services. You will promote relevant insurance products and provide proactive solutions to clients.

The role emphasizes dependability, initiative, and strong communication within a small, close-knit team in Pearland, TX. Regular hours are 9:00 a.m.–5:00 p.m. with a 35-hour workweek and opportunities for advancement.

Qualificações

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsabilidades

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Conhecimentos

Customer service

Communication

Bilingual Spanish

Organization

Descrição da oferta de emprego

Benefits:

• Licensing paid by agency
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2012 and currently lead a close-knit team of two, with plans to continue growing. Before becoming a State Farm agent, I spent 15 years as a home builder, and I’ve also served as an active law enforcement officer for 20 years. I attended Stephen F. Austin State University and am a married father of two. Outside of work, I enjoy fishing, hunting, long-distance and clay shooting, and occasionally getting out on the golf course.

Our agency offers paid time off, paid holidays, and licensing costs paid up front. We also prioritize work-life balance with a 35-hour workweek. Our regular schedule is 9:00 a.m.–5:00 p.m. Monday, Tuesday, Thursday, and Friday, and 8:00 a.m.–4:00 p.m. on Wednesday, with a one-hour lunch each day.

Our office is laid-back, close-knit, and fun. We genuinely get along with one another, communicate well, and believe enjoying the people you work with makes a difference. At the same time, we value accountability and expect everyone to take ownership of their responsibilities.

I’m looking for someone who is dependable, loyal, coachable, and interested in finding a place where they can stay and grow long-term. The right person will learn quickly, take initiative, enjoy connecting with people, and be comfortable picking up the phone and starting conversations. If you’re accountable, motivated, and want to join a growing office where you can take ownership of your role while having fun with the team, we’d love to meet you.

ROLE DESCRIPTION:

As an Account Associate for Jeremy Hooter - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.