Account Associate - State Farm Agent Team Member

Richard Skipper - State Farm Agent; Florence (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Commission and production bonus

Health insurance assistance

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Richard Skipper - State Farm Agent in Florence, SC is seeking an Account Associate to support daily office operations, grow customer relationships, and serve as a liaison between customer needs and agency departments. You will help customers with policy changes, inquiries, and marketing relevant products.

We offer a stable, drama‑free culture with a tenured team, a comprehensive benefits package (Simple IRA, health insurance assistance, paid time off, training and development), and opportunities

Qualifications

• Strong organizational skills and attention to detail are essential.
• Excellent customer service and clear communication with clients is required.
• Bilingual Spanish is preferred to support a diverse client base.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Bilingual Spanish

Job description

Benefits:

• Simple IRA


• License reimbursement


• Commission and production bonus


• Health insurance assistance


• Bonus based on performance


• Competitive salary


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

I opened my agency in 1998 and currently lead a team of six. I've been with State Farm since 1986, with experience in both agency operations and the corporate side of the business. Outside of work, I enjoy traveling, surfing, hiking, following college sports, and spending time with my family.

Giving back to the community has always been a priority for me. Our agency proudly supports a variety of local charities and stays actively involved in community events and organizations throughout the year.

Our agency offers health, life, and disability insurance, a Simple IRA, paid federal holidays, additional vacation PTO, and opportunities to build a rewarding long-term career. We believe in supporting our team with benefits that promote both personal and professional well-being.

Our culture is stable, supportive, and drama-free, with a tenured team and very little turnover. I'm looking for someone who is self-motivated, driven, and takes initiative. If you're a go-getter who wants to grow with a team that values hard work and collaboration, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Associate for Richard Skipper - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.


• Bilingual Spanish preferred.