Account Associate - State Farm Agent Team Member

Ryan Meyer - State Farm Agent; Winchester (VA); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan Meyer - State Farm Agent in Winchester, VA is seeking an Account Associate to support daily operations and help customers choose the right protections. You will grow the office through meaningful customer relations and serve as a liaison between client needs and agency departments.

The ideal candidate is organized, personable, and results‑driven, with excellent communication skills. Bilingual Spanish is a plus.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Spanish bilingual

Job description

Benefits:

• Simple IRA


• License reimbursement


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

About Our Agency:

I opened my agency in 2024 and currently lead a team of six. Before becoming a State Farm agent, I served in the United States Marine Corps and later worked as a State Farm team member. Outside of work, you'll usually find me cheering on sports teams or spending time with my family.

Giving back is important to our agency. We proudly support our local food pantry and believe in making a positive impact in the community we serve.

Our agency offers health benefits, a Simple IRA, 10 days of PTO to start, paid holidays, and a strong commitment to work-life balance. We also believe in investing in our team's success through ongoing coaching and development.

Our culture is close-knit, family-oriented, and supportive. We enjoy regular team outings and maintain an open-door environment where questions and learning are always encouraged. I'm looking for someone who is hardworking, personable, self-motivated, and confident, with a strong phone presence and a desire to grow. I can teach the skills - I just need someone with the right attitude and work ethic.

Role Description:

As an Account Associate for Ryan Meyer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities:

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.
  
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.


• Bilingual Spanish preferred.