Account Associate - State Farm Agent Team Member

Ryan Crosby - State Farm Agent; Highland Mills (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan Crosby - State Farm Agent in Highland Mills, NY is looking for an Account Associate to enhance customer relations and support daily operations. The ideal candidate will manage accounts, assist with policy changes, and process insurance claims.

We're seeking a motivated and sociable individual who can thrive in a collaborative team environment. Previous experience in insurance is preferred, and strong organizational and communication skills are essential to succeed in this role.

Join our supportive team that values hard work and offers a competitive salary along with other benefits.

Qualifications

• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Attention to detail

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2000 after previously working as a broker, and over the years I’ve built a team culture that feels supportive, motivated, and family oriented.

Our team of seven works hard, celebrates wins together, and takes pride in creating lasting relationships with the customers and community we serve.

We’re very involved in the community and believe in creating an environment where team members can grow personally and professionally while feeling valued and supported.

Our office offers a 401K, opportunities to earn annual trips and bonuses, and a positive team atmosphere where hard work is recognized.

I’m looking for someone who is motivated, self‑driven, and enjoys being part of a collaborative team that pushes each other to succeed. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Role Description

As Account Associate – State Farm Agent Team Member for Ryan Crosby – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.