Account Associate - State Farm Agent Team Member

Stephanie Jameson - State Farm Agent; Baltimore (MD); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Company parties

Dental insurance

Hourly pay plus commission/bonus

Flexible hours

Growth potential/Advancement within AG

Résumé du poste

Stephanie Jameson - State Farm Agent is seeking an Account Associate to deliver exceptional customer experiences and support agency growth. You will handle customer inquiries, manage accounts, and coordinate with underwriters to issue policies.

This role offers a collaborative team environment, training and development, flexible hours, paid time off, and opportunities for advancement within the agency.

Qualifications

• Candidate should have strong communication and interpersonal abilities.
• Detail-oriented with ability to multitask and manage multiple accounts.
• Prior customer service experience is preferred.
• People-oriented with a focus on customer service.
• Willing to learn computer functions and work in a team.
• Insurance experience or related field is preferred; licensing required upon hiring.

Responsabilités

• Maintain accurate records of customer interactions.
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Connaissances

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

People-oriented

Teamwork

Insurance experience preferred

Licensing upon hiring

Description du poste

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Company parties
• Dental insurance

ROLE DESCRIPTION:

As a Account Associate - State Farm Agent Team Member with Stephanie Jameson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a great fit! You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates!

Company Culture

At Stephanie Jameson's Agency, Team Members are well taken care of. With frequent team building activities, group trainings, and meetings with fellow agents and their teams. There is potential for growth and mentorship both professionally and personally. Your success matters to us. If you want to be part of a wonderful, positive team atmosphere, you found the right place!

As an Agent Team Member, you will receive...

• 401K
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within the agency

RESPONSIBILITIES:

• Maintain accurate records of customer interactions.
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• People-oriented.
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Previous experience in insurance or a related field preferred.
• Licensing required upon hiring.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.