Account Associate - State Farm Agent Team Member

State Farm Agent; Dundalk (MD); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401K

401(k) matching

Vision insurance

Dental insurance

Paid time off

Training & development

Flexible hours

Growth potential

Job summary

Stephanie Jameson - State Farm Agent is seeking an Account Associate to deliver exceptional customer experiences and support agency growth. You will manage customer interactions, update records, and assist with policy changes and claims.

This role emphasizes teamwork, reliability, and a customer-first mindset, with hourly pay plus commission/bonus, benefits, and opportunities for advancement within the agency.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• People-oriented and team-focused.
• Willingness to learn computer functions.
• Ability to work in a team environment.
• Previous experience in insurance or a related field preferred.
• Licensing required upon hiring.

Responsibilities

• Maintain accurate records of customer interactions.
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Communication

Detail-oriented

Customer service

Team player

Interpersonal skills

People-oriented

Computer literacy

Insurance knowledge

Licensing required

Job description

Role Description

As a Account Associate - State Farm Agent Team Member with Stephanie Jameson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a great fit! You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Company parties
• Dental insurance

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates!

Company Culture

At Stephanie Jameson's Agency, Team Members are well taken care of. With frequent team building activities, group trainings, and meetings with fellow agents and their teams. There is potential for growth and mentorship both professionally and personally. Your success matters to us. If you want to be part of a wonderful, positive team atmosphere, you found the right place!

As an Agent Team Member, you will receive...

• 401K
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within the agency

Responsibilities

• Maintain accurate records of customer interactions.
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• People-oriented.
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Previous experience in insurance or a related field preferred.
• Licensing required upon hiring.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $50,000.00 - $65,000.00 per year

Are You Driven & Ambitious?

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you want to work in an environment that is fun, challenging, and rewarding, then Stephanie Jameson - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• I have been a State Farm agent since 1994.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, and Crystal Excellence Award

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.