Account Associate - State Farm Agent Team Member

Mark McBride - State Farm Agent; Belton (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Mark McBride - State Farm Agent in Belton, MO is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and serve as a liaison between customer needs and agency departments.

You will assist with policy changes, process claims, coordinate with underwriters, and participate in marketing relevant products and services while enjoying a flexible schedule and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2017 after spending time as a middle school math teacher, bringing a strong foundation in education, patience, and problem-solving into agency ownership. I'm a graduate of the University of Missouri, a former college golf player, and have been married for 21 years with three great kids. Outside of work, I enjoy hiking, hunting, fishing, and spending time outdoors.

Our team includes two members, and we've built an office that values relationships, integrity, and doing the right thing every day. Community involvement is important to us, and we stay active through our local church and the Fellowship of Christian Athletes.

For our team, we offer team lunches, free coffee, a Simple IRA, health benefits, and additional coverage including life insurance and short-term disability income policies for all team members. Our culture is built on integrity, hard work, and a positive attitude. We're looking for people who genuinely love helping others and operate with integrity - everything else can be taught.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Mark McBride - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.