Account Associate — Insurance & Client Relations | Flexible

Tracie Johnson - State Farm Agent; Wilder (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tracie Johnson - State Farm Agent is seeking an Account Associate to support daily operations and help customers achieve their insurance and financial goals. You will grow the office through thoughtful customer relations and by connecting needs with appropriate products and services.

In a small, community-focused team, you’ll handle account updates, policy changes, claims processing, and collaboration with underwriters to ensure timely issuances.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Insurance experience preferred

Job description

Tracie Johnson - State Farm Agent is seeking an Account Associate to support daily operations and help customers achieve their insurance and financial goals. You will grow the office through thoughtful customer relations and by connecting needs with appropriate products and services.

In a small, community-focused team, you’ll handle account updates, policy changes, claims processing, and collaboration with underwriters to ensure timely issuances.