Account Associate — Flexible Schedule & Growth

Terrinthies; Steeleville (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Training & development

Bonus based on performance

Job summary

Terrinthies is seeking an Account Associate - State Farm Agent Team Member to manage customer accounts and enhance our agency's operations. The role requires excellent customer service skills and a detail-oriented mindset.

You will be responsible for processing insurance claims and liaising between customers and agency departments. The position offers a supportive work environment with a focus on growth, community involvement, and work-life balance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers.
• Coordinate with underwriters for timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Education

Previous experience in insurance or a related field

Job description

Terrinthies is seeking an Account Associate - State Farm Agent Team Member to manage customer accounts and enhance our agency's operations. The role requires excellent customer service skills and a detail-oriented mindset.

You will be responsible for processing insurance claims and liaising between customers and agency departments. The position offers a supportive work environment with a focus on growth, community involvement, and work-life balance.