Account Associate — Growth & Customer Care (Flexible)

Travis Slaydon - State Farm Agent; Boerne (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Travis Slaydon - State Farm Agent is looking for an Account Associate to manage customer accounts and assist in daily operations. This role involves customer relations and coordinating with agency departments to improve customer service.

You will also process insurance claims and ensure timely policy issuance, while being part of a team that focuses on helping clients with various insurance and financial services needs.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Travis Slaydon - State Farm Agent is looking for an Account Associate to manage customer accounts and assist in daily operations. This role involves customer relations and coordinating with agency departments to improve customer service.

You will also process insurance claims and ensure timely policy issuance, while being part of a team that focuses on helping clients with various insurance and financial services needs.