Account Associate – Insurance & Customer Success

Trinesha Goebel - State Farm Agent; Michigan; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Life Insurance

Advancement

Paid Time Off

Training & Development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Job summary

Trinesha Goebel - State Farm Agent in Mason, MI is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful client relations and serve as a liaison between customer needs and agency departments.

You will improve lives by proactively marketing relevant products and services, handling policy changes, claims processing, and coordinating with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Insurance knowledge

Organization

Job description

Trinesha Goebel - State Farm Agent in Mason, MI is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful client relations and serve as a liaison between customer needs and agency departments.

You will improve lives by proactively marketing relevant products and services, handling policy changes, claims processing, and coordinating with underwriters to ensure timely policy issuance.