Account Associate — Insurance & Client Relations

Shirin Khorsandian - State Farm Agent; Wesley Chapel (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Training

Development

401(k) matching

Competitive salary

Job summary

Shirin Khorsandian State Farm is seeking an Account Associate in Wesley Chapel, FL. You will support daily operations, manage customer accounts, and act as a liaison between customers and agency departments to meet insurance and financial services needs.

You will grow the office through meaningful customer relations and proactive marketing of relevant products and services, ensuring timely policy issuance and top-tier customer service.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Insurance knowledge

Job description

Shirin Khorsandian State Farm is seeking an Account Associate in Wesley Chapel, FL. You will support daily operations, manage customer accounts, and act as a liaison between customers and agency departments to meet insurance and financial services needs.

You will grow the office through meaningful customer relations and proactive marketing of relevant products and services, ensuring timely policy issuance and top-tier customer service.