Account Associate - State Farm Agent Team Member

Shirin Khorsandian - State Farm Agent; Wesley Chapel (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Training

Development

401(k) matching

Competitive salary

Job summary

Shirin Khorsandian State Farm is seeking an Account Associate in Wesley Chapel, FL. You will support daily operations, manage customer accounts, and act as a liaison between customers and agency departments to meet insurance and financial services needs.

You will grow the office through meaningful customer relations and proactive marketing of relevant products and services, ensuring timely policy issuance and top-tier customer service.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Insurance knowledge

Job description

Benefits

• Health insurance
• Training & development
• 401(k) matching
• Competitive salary

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Wesley Chapel, FL and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION

As Account Associate for Shirin Khorsandian State Farm, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.