Account Associate — Insurance & Client Success

Wael Ramadan - State Farm Agent; Chesterfield Court House (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training and development

Vision insurance

Performance bonus

Competitive salary

Dental insurance

Flexible schedule

Job summary

Wael Ramadan - State Farm Agent in Virginia seeks an Account Associate to support daily operations, grow the office through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will promote relevant products and services, handle policy changes and inquiries, and help our team deliver exceptional service while building lasting relationships in a high-energy environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Insurance experience preferred

Job description

Wael Ramadan - State Farm Agent in Virginia seeks an Account Associate to support daily operations, grow the office through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will promote relevant products and services, handle policy changes and inquiries, and help our team deliver exceptional service while building lasting relationships in a high-energy environment.