Account Associate – Insurance & Customer Care

Rickeyshifko; Kentucky; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Signing bonus

Training & development

Bonus based on performance

Competitive salary

Job summary

Rickey Shifko State Farm is seeking an Account Associate to support daily agency operations, grow the customer base, and connect client needs with agency services. You will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to issue policies in a timely manner.

We value proactive, friendly, sales-minded professionals who thrive in a collaborative environment and are eager to grow their career while serving the community.

Qualifications

• Experience in insurance or related field preferred.
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Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Strong communication skills

Job description

Rickey Shifko State Farm is seeking an Account Associate to support daily agency operations, grow the customer base, and connect client needs with agency services. You will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to issue policies in a timely manner.

We value proactive, friendly, sales-minded professionals who thrive in a collaborative environment and are eager to grow their career while serving the community.