Account Associate: Insurance & Customer Care, Flexible

Jaime Shannon - State Farm Agent; Fayetteville (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Training & development

Job summary

Jaime Shannon - State Farm Agent is seeking an Account Associate to enhance daily operations through strong customer relationships at our Fayetteville, NC office. The ideal candidate will manage customer accounts, assist with policy changes, and process insurance claims effectively.

We prioritize strong organizational and communication skills alongside a commitment to customer service. This role offers growth opportunities in a supportive, team-oriented environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Jaime Shannon - State Farm Agent is seeking an Account Associate to enhance daily operations through strong customer relationships at our Fayetteville, NC office. The ideal candidate will manage customer accounts, assist with policy changes, and process insurance claims effectively.

We prioritize strong organizational and communication skills alongside a commitment to customer service. This role offers growth opportunities in a supportive, team-oriented environment.