Account Associate: Insurance & Client Growth

State Farm Mutual Automobile Insurance Company; Wesley Chapel (FL); On-site; USD 45,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Training & development

401(k) matching

Competitive salary

Job summary

State Farm Mutual Automobile Insurance Company in Wesley Chapel, FL seeks an Account Associate to support daily operations and grow the office through customer relations. You will act as liaison between customer needs and agency departments, promoting relevant insurance and financial services products.

Responsibilities include managing customer accounts, processing policy changes, handling claims, and coordinating with underwriters to issue timely policies.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Job description

State Farm Mutual Automobile Insurance Company in Wesley Chapel, FL seeks an Account Associate to support daily operations and grow the office through customer relations. You will act as liaison between customer needs and agency departments, promoting relevant insurance and financial services products.

Responsibilities include managing customer accounts, processing policy changes, handling claims, and coordinating with underwriters to issue timely policies.