Account Associate — Insurance & Client Relations

State Farm; Marion, Northern (OH, KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Health insurance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Team Member in Marion, OH is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will proactively market relevant insurance and financial services, assist with policy changes and claims, and contribute to the community by delivering exceptional service and building trusted client relationships.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

State Farm Agent Team Member in Marion, OH is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will proactively market relevant insurance and financial services, assist with policy changes and claims, and contribute to the community by delivering exceptional service and building trusted client relationships.