Account Associate: Growth, Benefits & Impact

Hailie Mickley - State Farm Agent; Carbondale (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Hailie Mickley - State Farm Agent in Carbondale, CO is seeking an Account Associate to support daily operations, grow the office through customer relations, and act as a liaison between customer needs and agency departments.

The role emphasizes customer service, policy changes, claims processing, and collaboration with underwriters, with an emphasis on reliability, growth mindset, and in-office presence.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication

Job description

Hailie Mickley - State Farm Agent in Carbondale, CO is seeking an Account Associate to support daily operations, grow the office through customer relations, and act as a liaison between customer needs and agency departments.

The role emphasizes customer service, policy changes, claims processing, and collaboration with underwriters, with an emphasis on reliability, growth mindset, and in-office presence.