Account Associate: Growth & Customer Success | Flexible Schedule

Hollie Allen - State Farm Agent; Chula Vista (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Health insurance

Bonus based on performance

Paid time off

Training & development

Opportunity for advancement

Flexible schedule

Competitive salary

Job summary

Hollie Allen - State Farm Agent in California is seeking an Account Associate to help grow the office through strong customer relations and acting as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance. The agency emphasizes development, work-life balance, and a supportive, family-oriented culture.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Bilingual Spanish

Job description

Hollie Allen - State Farm Agent in California is seeking an Account Associate to help grow the office through strong customer relations and acting as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance. The agency emphasizes development, work-life balance, and a supportive, family-oriented culture.