Account Manager: Insurance Growth & Client Success

Hailie Mickley - State Farm Agent; Carbondale (CO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Hailie Mickley - State Farm Agent in Carbondale, CO is seeking an Account Manager - Team Member to drive customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to grow the agency while delivering exceptional service to clients. This in-office role requires a motivated, reliable, and growth-oriented professional willing to commute to the Carbondale office.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use knowledge of insurance products to explain and sell policies to leads.

Skills

Leadership

Interpersonal skills

Sales targets

Sales conversations

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2024 and currently lead a growing team of two. Before becoming an agent, I spent several years as a State Farm team member and later managed another agent's office. Those experiences gave me a strong foundation in leadership, customer service, and developing a successful team.

Giving back to the community is one of my greatest passions. I'm actively involved with the Carbondale Chamber of Commerce and serve in a leadership role at New Creation Church. Our agency proudly supports organizations including the Redstone Art Foundation, Two Rivers Community School, New Creation Preschool, Girl Scouts, Boy Scouts, Legacy Dance Company, Carbondale Clay Center, and Grizzly Hockey.

Our agency offers PTO, paid holidays, disability and life insurance, prenatal leave, a monthly health stipend, and licensing reimbursement. We're committed to supporting our team while creating opportunities for long-term success.

Our culture is built on honesty, positivity, and accountability. I'm looking for someone who is motivated, self-disciplined, reliable, and eager to grow. This is an in-office position, so candidates must be able to commute to our Carbondale office. If you're looking to join a growing agency with a supportive team, we'd love to meet you.

ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Hailie Mickley - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.