Insurance Account Associate — Growth & Customer Impact

Scott Holley - State Farm Insurance Agent; Auburn (AL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Scott Holley - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success.

You will grow the office by building strong customer relations and acting as a liaison between customer needs and agency departments, proactively marketing State Farm products and services. This role emphasizes responsive service and collaboration with underwriting teams.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service and iletiş

Job description

Scott Holley - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success.

You will grow the office by building strong customer relations and acting as a liaison between customer needs and agency departments, proactively marketing State Farm products and services. This role emphasizes responsive service and collaboration with underwriting teams.