Account Associate- FULL TIME POSITION

Koyorad Cooling Systems, Inc; Irvine (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life Insurance

Simple IRA

Company Holidays

Paid time off

Job summary

Koyorad Cooling Systems, Inc. is seeking a motivated Account Associate to enhance sales revenue through the development of new customer relationships while supporting existing clients. The candidate will manage accounts, process orders, and engage directly with customers, contributing to the company's success at industry events.

Qualified individuals should have a Bachelor's degree and automotive-related experience, alongside strong communication and organizational skills. Benefits include medical, dental, vision, and paid time off.

Qualifications

• Bachelor’s degree and 1–2 years of automotive-related experience, or equivalent work experience.
• Strong communication, interpersonal, and problem-solving skills.
• Proficient in Microsoft Word, Excel, and Outlook.

Responsibilities

• Support assigned customer accounts and maintain daily communication with customers.
• Process and oversee purchase orders accurately and in a timely manner.
• Handle customer inquiries, incoming calls, and general account support.
• Assist with warranty cases, product support, and technical questions.

Skills

Communication skills

Problem-solving skills

Organizational skills

Interpersonal skills

Automotive parts knowledge

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Company Overview

Koyorad Cooling Systems, Inc. (Koyorad) is a leading manufacturer of premium automotive cooling components. We specialize in designing and producing OE aftermarket radiators, high-performance all-aluminum radiators, oil coolers, and condensers.

Position Summary

We are seeking a motivated Account Associate to grow our sales revenue by developing new customer relationships while maintaining strong partnerships with existing clients. This role requires a balance of account management and business development, with opportunities to engage directly with customers and represent Koyorad at industry events.

Key Responsibilities

• Support assigned customer accounts and maintain daily communication with customers
• Process and oversee purchase orders accurately and in a timely manner
• Handle customer inquiries, incoming calls, and general account support
• Assist with warranty cases, product support, and technical questions from customers and end users
• Coordinate and support daily sales-related and administrative activities
• Visit customers to help build and strengthen business relationships
• Analyze account performance and assist with reporting
• Support new business development through lead generation
• Represent Koyorad at industry trade shows and customer events
• Perform additional duties as assigned

Minimum Qualifications

• Bachelor’s degree and 1–2 years of automotive-related experience, or equivalent work experience
• Strong communication, interpersonal, and problem-solving skills
• Strong organizational skills with attention to detail
• Proficient in Microsoft Word, Excel, and Outlook
• Knowledge of automotive parts, engines, and cooling systems is a plus
• Professional, self-motivated, and able to work independently
• Japanese language skills are a plus, but not required

Benefits

• Medical, Dental, Vision, Life Insurance
• Simple IRA
• Company Holidays
• Paid time off