Account Executive

Pasona Inc. (United States); Pasadena (CA); On-site; USD 75,000 - 105,000; Full time

Job summary

Pasona Inc. is seeking an Account Executive to drive sales growth within the HVAC/ventilation equipment sector, combining outside sales and account management with sales operations duties.

The role requires 2+ years in sales/account management, strong communication, and CRM experience. English is required; Japanese is a plus. Salary ranges from $75,000 to $105,000 per year (DOE), with full-time on-site expectations in Pasadena, CA.

Qualifications

• 2+ years of experience in sales, business development, or account management.
• Proven ability to manage customer relationships and generate new business.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency in Microsoft Office, especially Excel (tables, charts, and data analysis).
• Experience using CRM systems.
• Strong organizational and problem-solving skills with attention to detail.
• Ability to work independently, take initiative, and collaborate with internal teams.
• Professional-level English communication skills.

Responsibilities

• Manage and strengthen relationships with existing customers to drive retention and sales growth.
• Identify and develop new business opportunities, customers, and markets.
• Manage the full sales cycle, including prospecting, customer meetings, proposals, negotiations, and closing.
• Visit customers and represent the company at business meetings and industry events.
• Process customer orders, maintain accurate CRM records, and provide customer support.
• Coordinate with internal teams to ensure smooth order processing, delivery, and issue resolution.
• Prepare sales reports, analyze performance data, and identify opportunities for improvement.
• Support improvements to sales processes and overall team efficiency.

Skills

Sales experience

CRM management

Excel data analysis

Negotiation

Communication

Account management

Independent work

Team collaboration

Tools

CRM software

Microsoft Office

Microsoft Dynamics

Job description

Account Executive / Sales Operations

Industry: HVAC / Ventilation Equipment

Employment Type: Full-Time

Salary Range: $75,000 – $105,000/year (DOE)

Language: English required; Japanese is a plus.

Position Summary

Our client, a company in the HVAC and ventilation equipment industry, is seeking an experienced and motivated Account Executive to drive sales growth, manage existing customer relationships, and develop new business opportunities.

This position combines outside sales and account management with sales operations responsibilities, including order processing, CRM management, and customer support.

The ideal candidate is a proactive, results-driven professional with strong communication, analytical, and organizational skills.

Key Responsibilities

• Manage and strengthen relationships with existing customers to drive retention and sales growth.
• Identify and develop new business opportunities, customers, and markets.
• Manage the full sales cycle, including prospecting, customer meetings, proposals, negotiations, and closing.
• Visit customers and represent the company at business meetings and industry events.
• Process customer orders, maintain accurate CRM records, and provide customer support.
• Coordinate with internal teams to ensure smooth order processing, delivery, and issue resolution.
• Prepare sales reports, analyze performance data, and identify opportunities for improvement.
• Support improvements to sales processes and overall team efficiency.

Qualifications

• 2+ years of experience in sales, business development, or account management.
• Proven ability to manage customer relationships and generate new business.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency in Microsoft Office, especially Excel (tables, charts, and data analysis).
• Experience using CRM systems.
• Strong organizational and problem-solving skills with attention to detail.
• Ability to work independently, take initiative, and collaborate with internal teams.
• Professional-level English communication skills.

Preferred Qualifications

• Experience in HVAC, ventilation equipment, building materials, or related industries.
• Experience working with Japanese or international companies.
• Japanese language skills.
• Experience using Microsoft Dynamics or other ERP systems.