Account Representative

TRAM, Inc.; Plymouth (MI); On-site; USD 65,000 - 85,000; Full time

Job summary

TRAM, Inc., a Japanese-owned auto parts supplier based in Plymouth, MI, seeks an Account Manager for the Subaru team with strong analytical and commercial skills. You will handle sales communications, resolve discrepancies, negotiate piece price, and build multi-level relationships with the customer to improve profitability.

You will convey customer expectations inside TRAM, develop sales strategy, monitor market trends, support process compliance (IATF/ISO), and mentor junior staff while

Qualifications

• 2–5 years of sales experience dealing with commercial issues.
• Bachelor’s degree in Business Administration, Marketing, Finance or Economics required.

Responsibilities

• Represent Tokai Rika commercially with customers and align with sales goals.
• Resolve sales-related commercial and financial discrepancies.
• Negotiate pricing, tooling, obsolescence, and design changes.
• Build multi-level relationships within the customer organization.
• Maintain high customer satisfaction and communicate expectations to TR.

Skills

Sales experience

Analytical skills

Coordination

Communication

Education

Bachelor’s degree in Business Administration, Marketing, Finance or Economics

Job description

The Tokai Rika Group is seeking an Account Manager for our Subaru team who has strong analytical skills as well as strong skills in dealing with commercial issues, planning, coordination and communication.

Duties

Represent Tokai Rika commercially with Customers, in line with Tokai Rika sales goals:

• Responsible for sales related commercial communications between TR and assigned Customer
• Work to resolve all sales related, commercial and financial discrepancies
• Coordinate negotiating for piece price, tooling, obsolesces, design changes, etc
• Build multi-level relationships within the Customer’s organization
• Maintain high level of customer satisfaction

Communicate Customer expectations within TR:

• Receive and distribute RFQ’s, price targets, APR expectations, and competitor information
• Review & understand Customer terms and conditions
• Develop Customer Sales Strategy with significant assistance and guidance
• Understand current market trends and the relationship to Customer expectations

Work to improve profits and reduce cost or loss:

• Adhere to corporate profit targets
• Understand corporate cost structure
• Negotiate cost internally to meet Customer price targets
• Monitor & report on Customer & commodity annual profitability targets

Support and follow TR established processes, procedures and policies:

• Follows, mentors & trains on IATF & ISO procedures
• Support TR Quality & Environmental Policies

Provide departmental support:

• Mentor and train Account Representative I
• Document processing (filing, saving, faxing, distributing, etc)

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Finance or Economics
• 2 - 5 years of sales experience dealing with commercial issues

Japanese Automotive Transplant Experience Preferred.

TRAM, Inc. is a Japanese owned automotive parts supplier, serving the Japanese Transplants (Toyota, Nissan, Subaru, etc.) as well as the domestic OEMs (Ford and GM). Located in Plymouth, MI, TRAM, Inc. is a subsidiary company of Tokai-Rika Co. LTD, which is located in Nagoya, Japan. TRAM was founded in 1986 and currently employs 2,500+ people at our 5 locations.

TRAM, Inc. is an Equal Opportunity Employer.

For additional information about our companies, please see our web site at http://www.tokai-rika.co.jp/en/

This is a great opportunity to join our growing organization and enhance your skills to become a valuable member of our successful team!