Accessory Services Scheduler & Advisor

Willis Cadillac, Inc.; Des Moines, Northern (IA, KY); Hybrid; USD 35,000 - 55,000; Full time

Job summary

Willis Automotive in Des Moines, IA is seeking an Accessory Service Advisor/Scheduler to manage workflow for the accessories department and schedule installations. The role includes writing repair orders and coordinating with service consultants to keep customers informed of progress.

Ideal candidates have scheduling or automotive experience, strong customer service skills, and proficiency with service department software. A valid driver's license is required.

Qualifications

• Preferred scheduling experience or automotive experience.
• Must be customer service oriented and a team player.
• Proficiency with computer applications and software used in a service department.

Responsibilities

• Coordinate vehicle accessories scheduling and shop workflow.
• Write and update repair orders with installation instructions (XPEL noted).
• Maintain accurate data in company software and communicate with guests.

Skills

Scheduling

Customer service

Communication

Computer skills

Tools

Repair order software

Job description

Willis Automotive in Des Moines, IA is seeking an Accessory Service Advisor/Scheduler to manage workflow for the accessories department and schedule installations. The role includes writing repair orders and coordinating with service consultants to keep customers informed of progress.

Ideal candidates have scheduling or automotive experience, strong customer service skills, and proficiency with service department software. A valid driver's license is required.