Accessibility & Accommodations HR Manager

U.S. Bank; Tempe (AZ); On-site; USD 127,000 - 149,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Sick and Safe Leave

Adoption assistance

Job summary

U.S. Bank is seeking a Manager to lead enterprise accommodations strategy and advisory services, focusing on ADA and accessibility compliance.

The role involves overseeing high‑volume casework, governance, and collaboration with Legal, Employee Relations, and business leaders to ensure compliant, risk-informed outcomes. The ideal candidate will bring extensive experience in employee relations, strong analytical and communication skills, and a proven ability to lead a team while driving

Qualifications

• Typically has 10 or more years experience in employee relations or as an HR Generalist or associated HR position.
• Bachelor’s/Associate degree in Business Administration, HR Management, Industrial Relations, Psychology or related field.

Responsibilities

• Lead end-to-end delivery of accommodations and accessibility advisory services.
• Ensure interactive process is executed consistently across cases.
• Partner with ER, Legal, Facilities and other stakeholders on complex matters.
• Provide guidance on elevated, complex cases and coach advisors during investigations.
• Manage case volume and lead forward-thinking project-based work.

Skills

Employee relations

Leadership

Legal compliance

Analytical skills

Communication skills

Education

Associate or Bachelor’s degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree

Job description

U.S. Bank is seeking a Manager to lead enterprise accommodations strategy and advisory services, focusing on ADA and accessibility compliance.

The role involves overseeing high‑volume casework, governance, and collaboration with Legal, Employee Relations, and business leaders to ensure compliant, risk-informed outcomes. The ideal candidate will bring extensive experience in employee relations, strong analytical and communication skills, and a proven ability to lead a team while driving