Accessibility & Accommodations Coordinator (Hybrid)

Duke Careers; Durham (NC); Hybrid; USD 46,000 - 73,000; Full time

Job summary

Duke University in Durham, NC is seeking an Employment & Visitor Accommodations Coordinator to support ADA and PWFA accommodations across the University and Health System. The role focuses on advising, tracking, and coordinating accommodation requests with a collaborative team.

The position requires a bachelor's degree and at least one year of related program administration experience, with a strong emphasis on customer service and organizational skills.

Qualifications

• Requires a bachelor's degree.
• One year of experience in program administration or related activities.
• Knowledge and understanding of the Americans with Disabilities Act, the Rehabilitation Act of 1973, the PWFA and religious accommodations.

Responsibilities

• Coordinate ADA and PWFA accommodations and religious accommodation requests.
• Respond to outreach, accommodation, or consultation requests in a timely, professional manner.
• Interface with unit leadership, HR, labor relations, occupational health, workers’ compensation, and other offices to evaluate accommodations.
• Problem solve and advise units on employment matters related to ADA, PWFA or religious accommodations.
• Maintain data, collect ADA/PWFA data, and assist in developing reports.
• Manage case files to ensure compliance and track special parking arrangements.

Skills

Strong interpersonal skills

Customer service skills

Ability to handle shifting priorities

Problem solving

Independent worker

Excellent organizational skills

ADA PWFA knowledge

Education

Bachelor's degree

Job description

Duke University in Durham, NC is seeking an Employment & Visitor Accommodations Coordinator to support ADA and PWFA accommodations across the University and Health System. The role focuses on advising, tracking, and coordinating accommodation requests with a collaborative team.

The position requires a bachelor's degree and at least one year of related program administration experience, with a strong emphasis on customer service and organizational skills.